At Oryvia Skye Bank, we are fully committed to ensuring that all individuals — including those with disabilities — have equal access to our services, facilities, and communications. Our goal is to ensure that interactions with persons with disabilities are just as effective as those with persons without disabilities.
In line with the principles of equal treatment under Austrian law and relevant European Union accessibility regulations (including the European Accessibility Act and applicable provisions of the Austrian Federal Disability Equality Act – BGStG), we strive to remove barriers and promote inclusive access across all customer touchpoints.
To fulfill this commitment:
We will provide, at no cost, appropriate auxiliary aids and communication supports, whenever reasonably necessary.
These may include services such as alternative document formats, sign language interpretation, accessible digital interfaces, or other accommodations to ensure equal participation and benefit from our banking services.
This policy applies to all members of the public with disabilities who interact with or seek to access any of Oryvia Skye Bank’s locations, services, or digital platforms.
By embedding accessibility into our practices, we reaffirm our role not only as a trusted financial institution, but also as a responsible and inclusive community partner.